Terms and conditions

Please read these Terms and Conditions  carefully before using the (www.cyberly-toys.co.uk) website, the service operated by Cyberly Store.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

You are encouraged to familiarize yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.

 

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Cyberly Toys is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that Cyberly Toys cannot accept any liability for loss or damage arising out of such cancellation.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

Changes or Cancellations

You may modify or cancel your order prior to dispatch. Once dispatched, please refer to our return policy to initiate a return process.

Delayed, Lost or Misrouted orders

Regarding liability for any supplementary costs incurred by a customer due to delayed orders, we offer a postage refund upon application and you have the option to return unwanted items. In the case of lost or misrouted orders proven from the courier's side, we provide a full refund.

 

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section "Availability, Errors and Inaccuracies" is without prejudice to existing statutory rights.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply. The terms and conditions of any other "Promotions" are independent of this agreement.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Cyberly Toys and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Information

 

How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.

 

Where does Cyberly Toys deliver?

We deliver anywhere in the UK (United Kingdom)

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

We offer for our customers:

 

Returns & Refunds

Please return your items within 30 days of receiving the item(s) for a refund.

We do not refund the original postage cost.

Items that you would like to return or exchange must be returned unused with all their tags still attached and sealed in their original packaging.

 

 

To Return a Product To Us:

Please make sure that the product was received by you in the last 30 days.

Send an email to info@cyberly-toys.co.uk

Your email should have the following information so that we can process a return.

Your name

Order reference number

Your Address

Email address

Contact number

Date of purchase

Date the goods were received by you

If you originally ordered multiple items, which do you want to return?

 

Damaged Or Faulty Items Received By You:

If you received a damaged or faulty product, please notify us immediately for assistance.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone: 020 8144 1408

By email: info@cyberly-toys.co.uk